Privacy Policy

Effective Date: October 11, 2025

Last Updated: October 11, 2025

Rising Phoenix Partners (“we,” “our,” “us”) operates the Smart Website Agency, providing AI- and automation-driven website solutions for small and medium-sized businesses. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

A. Information You Provide

We collect information you voluntarily provide when you:

  • Complete a form or request a demo

  • Subscribe to our services or newsletters

  • Schedule an appointment or consultation

  • Communicate with our support team

This may include:

  • Name, company name, and contact information (email, phone)

  • Billing and payment details

  • Business goals and preferences

  • Account credentials (for platform access)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type

  • Device information and operating system

  • Usage data (pages visited, time spent, referring URLs)

  • Cookies and analytics data (via Google Analytics or similar tools)

C. Information from Integrated Platforms

When you use our Smart Website services, integrations may involve third-party platforms (e.g., GoHighLevel, Stripe, Google Workspace). Data exchanged through these platforms may include contact information, booking data, message logs, and automation workflows — all processed securely under each platform’s privacy terms.

2. How We Use Your Information

We use collected information to:

  • Deliver and manage your Smart Website services

  • Automate lead capture, follow-up, and CRM communications

  • Process transactions and manage billing

  • Provide onboarding, support, and performance reporting

  • Send educational content, updates, and promotional materials (with opt-out options)

  • Improve our services, site functionality, and client experience

3. Legal Bases for Processing (GDPR Compliance)

If you are in the EU/EEA, we process personal data under these legal bases:

  • Contract performance: To deliver services you’ve purchased

  • Consent: For optional marketing communications

  • Legitimate interest: To enhance user experience and protect our platform

  • Legal obligation: When required by applicable law

4. How We Share Information

We may share your data only when necessary:

  • Service Providers: Trusted vendors like GoHighLevel (CRM/automation), Stripe (payments), and Google Workspace (communication)

  • Business Partners: For integrated services explicitly requested by you

  • Legal Requirements: When required by law, subpoena, or court order

We do not sell, rent, or trade your personal data.

5. Data Retention

We retain personal information only as long as needed to fulfill the purposes outlined above or as required by law. You may request data deletion at any time (see Section 8).

6. Data Security

We implement industry-standard measures including encryption, access controls, and secure data centers (via GoHighLevel and other platforms) to protect your information. However, no system is 100% secure — use caution when sharing sensitive data online.

7. Cookies & Tracking Technologies

Our website uses cookies and analytics tools to improve user experience and monitor performance. You may manage or disable cookies via your browser settings, but this may affect site functionality.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing communications

  • Request a copy of your data (data portability)

  • Object to or restrict certain processing activities

To exercise these rights, contact us at:

[email protected]

9. Third-Party Links

Our website may link to third-party tools or sites (e.g., demo platforms, scheduling systems). We are not responsible for their privacy practices. Review each provider’s privacy policy before use.

10. Children’s Privacy

Our website and services are not intended for individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

12. Contact Us

For any questions or privacy concerns, contact:

Rising Phoenix Partners

[email protected]

risingphoenixpartners.com

Based in the United States

We build Smart Websites that help local businesses attract and convert more customers. But we’re more than web design — our all-in-one platform brings together marketing, CRM, automation, and client communication to power your entire business growth system.

Contact Us

Rising Phoenix Partners

4030 Wake Forest Rd ste 349, Raleigh North Carolina 27609

© Rising Phoenix Partners 2025 All Rights Reserved.