Privacy Policy
Effective Date: October 11, 2025
Last Updated: October 11, 2025
Rising Phoenix Partners (“we,” “our,” “us”) operates the Smart Website Agency, providing AI- and automation-driven website solutions for small and medium-sized businesses. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
1. Information We Collect
A. Information You Provide
We collect information you voluntarily provide when you:
Complete a form or request a demo
Subscribe to our services or newsletters
Schedule an appointment or consultation
Communicate with our support team
This may include:
Name, company name, and contact information (email, phone)
Billing and payment details
Business goals and preferences
Account credentials (for platform access)
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address and browser type
Device information and operating system
Usage data (pages visited, time spent, referring URLs)
Cookies and analytics data (via Google Analytics or similar tools)
C. Information from Integrated Platforms
When you use our Smart Website services, integrations may involve third-party platforms (e.g., GoHighLevel, Stripe, Google Workspace). Data exchanged through these platforms may include contact information, booking data, message logs, and automation workflows — all processed securely under each platform’s privacy terms.
2. How We Use Your Information
We use collected information to:
Deliver and manage your Smart Website services
Automate lead capture, follow-up, and CRM communications
Process transactions and manage billing
Provide onboarding, support, and performance reporting
Send educational content, updates, and promotional materials (with opt-out options)
Improve our services, site functionality, and client experience
3. Legal Bases for Processing (GDPR Compliance)
If you are in the EU/EEA, we process personal data under these legal bases:
Contract performance: To deliver services you’ve purchased
Consent: For optional marketing communications
Legitimate interest: To enhance user experience and protect our platform
Legal obligation: When required by applicable law
4. How We Share Information
We may share your data only when necessary:
Service Providers: Trusted vendors like GoHighLevel (CRM/automation), Stripe (payments), and Google Workspace (communication)
Business Partners: For integrated services explicitly requested by you
Legal Requirements: When required by law, subpoena, or court order
We do not sell, rent, or trade your personal data.
5. SMS/Text Message Privacy
If you have opted in to receive SMS/text messages from us, we are committed to protecting your privacy regarding these communications:
No Data Sharing: All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding the aggregators and providers necessary to deliver the SMS service.
Marketing Restrictions: Your mobile information will not be shared with any third parties or affiliates for marketing or promotional purposes.
Limited Use: Your SMS opt-in data will only be used for the specific purposes you have consented to, such as appointment reminders, event notifications, receipts, customer service updates, and promotional messages you've explicitly opted into.
Opt-Out Control: You can stop receiving text messages at any time by texting "STOP" to our shortcode (number provided). Upon doing so, we will confirm your opt-out status via SMS and will cease sending you text messages.
6. Data Retention
We retain personal information only as long as needed to fulfill the purposes outlined above or as required by law. You may request data deletion at any time (see Section 8).
7. Data Security
We implement industry-standard measures including encryption, access controls, and secure data centers (via GoHighLevel and other platforms) to protect your information. However, no system is 100% secure — use caution when sharing sensitive data online.
8. Cookies & Tracking Technologies
Our website uses cookies and analytics tools to improve user experience and monitor performance. You may manage or disable cookies via your browser settings, but this may affect site functionality.
9. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing communications
Request a copy of your data (data portability)
Object to or restrict certain processing activities
To exercise these rights, contact us at:
10. Third-Party Links
Our website may link to third-party tools or sites (e.g., demo platforms, scheduling systems). We are not responsible for their privacy practices. Review each provider’s privacy policy before use.
11. Children’s Privacy
Our website and services are not intended for individuals under 18. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.
13. Contact Us
For any questions or privacy concerns, contact:
Rising Phoenix Partners
Based in the United States
We build Smart Websites that help local businesses attract and convert more customers. But we’re more than web design — our all-in-one platform brings together marketing, CRM, automation, and client communication to power your entire business growth system.
Contact Us
Phoenix Global Ventures LLC | Rising Phoenix Partners
4030 Wake Forest Rd ste 349, Raleigh North Carolina 27609
Legal
© Phoenix Global Ventures LLC 2025 All Rights Reserved.